Trainflow Privacy Statement

We take privacy and data protection seriously. This policy sets out the information we collect from you and what we use that information for. By buying our software, you are deemed accept the terms of this notice.

Information collected

We collect your name, address and email contact details when you buy our software. If you enquire before you buy, your emails complete with email address will be stored within our email folders. We also record your order details when you buy but not your payment details.

We retain your personal data for a maximum of seven years after your last purchase for the purpose of giving notification of software upgrades or bug fixes. You have the right to request immediate deletion of your data after buying but you will then not receive any notification of available upgrades or bug fixes.

What we use the information for

We use the information collected to:

Security of information

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect from you.

Third Parties

We do not share any personal information with any third parties.

Use of cookies

We do not use cookies and we collect no information about who you are when you view any pages on this website.

Access to information

You may request details of personal information which we hold about you at any time by contacting us at the email address given in our documentation or by clicking on the Contact Trainflow link to the left.

Notification of change

Any change to this Privacy Policy will be notified by a posting here on the Trainflow website.

Last updated 26 November 2023.